WHERE IS THE EVENT TAKING PLACE?

The event will be taking place at Blackheath Common, Dartmouth Field, Blackheath, Goffers Road, London, SE3 0UA.

WHEN WILL I RECEIVE MY TICKETS?

Tickets will be released as e-tickets one week prior to the event.

WHAT’S YOUR REFUND POLICY?

Tickets are non-refundable.

WHO ARE THE AUTHORISED TICKETING AGENTS?

Primary Ticketing Partners: Tixr and Ticketmaster.

Other Authorised Retailers: Skiddle, See Tickets, Event Im, Gigtanic, AXS, Universe,

Do not purchase from any other site as your tickets will not be valid

I HAVE A QUESTION ABOUT MY TICKET?

If you have a question about your tickets, you will need to contact your point of purchase.

Alternatively, you can email info@thefestivalcrowd.com

PLEASE ALLOW 3 FULL WORKING DAYS FOR A RESPONSE FROM THE TIME YOU SEND THE EMAIL

DO YOU HAVE TO BE OVER 18 TO COME?

Yes, this is an over 18s event 

WILL THERE BE CAMPING?

No, this is not a camping event.

HOW DO I GET THERE?

We recommend using public transport to get to Blackheath:

By National Rail - The nearest rail stations are Lewisham (8 minute walk) Blackheath (10 minute walk) and Greenwich (20 minute walk). Westcombe Park and Deptford stations are close to us as well.

By DLR - The nearest DLR stations are: Lewisham (8 min walk) Elverson Road (19 min walk) Deptford Bridge (20 min walk) and Cutty Sark (22 min walk)

By Bus – The following bus routes pass close by Uptown - 53, 54, 89, 108, 202, 386 and 380.

By Tube - The nearest tube stop is North Greenwich. From here take the No 108 bus to Blackheath and it’s then a 10-minute walk to Uptown.

By Boat - Yes you can get to us by boat! Thames Clippers, who run regular boat services along the river, stop regularly at Greenwich, and a 25 minute walk to Uptown.

For more info, please head to the TFL.GOV.UK website to plan your journey.

Will there be disabled access and assistant tickets?

For more information on accessibility please click here

CAN I BRING MY OWN FOOD/DRINKS?

Due to security reasons, no food or drink can be brought into the site. Free tap water will be available at all bars and there will be lots of drink and food options on site.

CAN I TAKE PHOTOS?

We actively encourage photograph taking, but no selfie sticks will be allowed on site!

Plus, professional camera equipment and professional cameras with a detachable zoom lens are not permitted.

WHAT IF I HAVE A PROBLEM DURING THE EVENT?

There will be two help desks in place; one inside and one outside the event site if you have any problems or issues on the day.

WHEN DO I HAVE TO GET THERE BY?

Last entry is 6pm, unless specified on your ticket.

WILL I BE SEARCHED ON ENTRY AND CAN I BRING IN A BAG?

Full searches and metal detection will be in operation on the day, this is a condition of entry.

To help you get through security as quickly as possible please do not bring a bag larger than an A4 sheet of paper. If you need further clarification, please contact info@thefestivalcrowd.com.

PLEASE ALLOW 3 FULL WORKING DAYS FOR A RESPONSE FROM THE TIME YOU SEND THE E-MAIL

WHAT ITEMS ARE RESTRICTED? CAN I BRING perfume, aerosols or vapes?

No aerosols, perfumes, vapes, drugs, weapons or illegal substances are permitted on the site.

Strictly no glass (including perfume or cosmetic bottles) can be brought into the event.

WILL THERE BE CASH MACHINES ON SITE?

No, there will be no cash machines available on site.

CAN I COME IN AND OUT OF THE EVENT?

There is no readmission. Once you’re in, if you leave you will not be allowed back into the event.

Are dogs allowed at the Festival?

Dogs are not generally allowed at the festival but we welcome both guide dogs and assistance dogs.

WHAT IS THE DIFFERENCE BETWEEN A STANDARD AND VIP TICKET?

🚀 VIP Access Lane: Beat the crowd and get in first!

🎤 Exclusive VIP Stage

🥂 VIP Bar Access: Grab a drink at our exclusive VIP bar.

🍽️ Exclusive Food Outlets: Additional Street food options available to purchase.

📸 Photo Ops: Snap away with VIP-only photo moments

🚽 Posh loos!

Will you have lockers and phone chargers available?

Yes, we have lockers and phone chargers available; as you enter the site, mobile phone chargers and lockers are next to the merchandise and info point.

Will the event be taking cash or card?

Bars and Vendors will be accepting both cash and card.

Unfortunately, there will be no ATMs onsite and there will be no cashback facilities available, therefore if you are wishing to pay using cash it is advised that you withdraw money on the way to the event.

CAN I BRING IN CHAIRS?

Chairs are not allowed to be bought into the festival, you can however bring in blankets or lay bags.

Can I bring a small umbrella?

As a condition of entry, unfortunately, small umbrellas are not allowed in, however, should you wish to pack a small rain poncho that can be opened in front of security on entry you are more than welcome.

Rain ponchos will also be available to buy from the merchandise point should it rain.

What do the Tiers or Phases mean?

Tier 1 or Phase 1 is the lowest price and is for those who buy tickets first. Tier two or Phase 2 is the next release and are slightly more expensive and so on until all tickets are sold.

Any other questions?

Please note you will need to contact your point of purchase Skiddle direct regarding questions about your tickets; otherwise, please drop us an email at info@thefestivalcrowd.com

Please include the festival name in the subject line.

PLEASE ALLOW 3 FULL WORKING DAYS FOR A RESPONSE FROM THE TIME YOU SEND THE E-MAIL

WHAT IS THE EVENT?

Uptown Festival is inaugural show last summer, Uptown Festival returns to London’s Blackheath on Sunday 28th July 2024

New for 2024 are larger stage screens so you can take in the atmosphere across the site, plus a bigger selection of food and drink units serving hot and cold beverages and an improved VIP area.

We’ll be sharing exciting news on our line-up soon, bringing you amazing live performances taking on our main stage. The big top arena returns along with the Little Town area, which will be bigger and better to keep the whole family entertained.

Limited early release tickets are on sale now, secure yours now before they go.

Uptown Festival is the ultimate day out for all ages!
Little Town returns with free fun fair rides for the little one’s, plus a family friendly music area with entertainment, DJs and performances with fresh music policy to get you all up and dancing together!

Limited early release tickets are on sale now, secure yours now before they go.

WHEN IS THE EVENT?

Uptown festival returns on Sunday 28th July 2024

WHAT ARE THE TIMINGS?

Doors open from 12pm, with last entry at 6pm, unless you purchased an early entry ticket which will be labelled accordingly. It will all be finished by 10.30pm.

WHERE IS THE EVENT TAKING PLACE?

The event will be taking place at Blackheath Common, Dartmouth Field, Blackheath, Goffers Road, London, SE3 0UA.

WHEN WILL I RECEIVE MY TICKETS?

Tickets will be released as e-tickets one week prior to the event.

WHAT’S YOUR REFUND POLICY?

Tickets are non-refundable.

WHO ARE THE AUTHORISED TICKETING AGENTS?

Primary Ticketing Partners: Tixr and Ticketmaster.

Other Authorised Retailers: Skiddle, See Tickets, Event Im, Gigtanic, AXS, Universe,

Do not purchase from any other site as your tickets will not be valid

I HAVE A QUESTION ABOUT MY TICKET?

If you have a question about your tickets, you will need to contact your point of purchase.

Alternatively, you can email info@thefestivalcrowd.com

PLEASE ALLOW 3 FULL WORKING DAYS FOR A RESPONSE FROM THE TIME YOU SEND THE EMAIL

DO YOU HAVE TO BE OVER 18 TO COME?

This is an all-ages event.

WILL THERE BE CAMPING?

No, this is not a camping event.

HOW DO I GET THERE?

We recommend using public transport to get to Blackheath:

By National Rail - The nearest rail stations are Lewisham (8 minute walk) Blackheath (10 minute walk) and Greenwich (20 minute walk). Westcombe Park and Deptford stations are close to us as well.

By DLR - The nearest DLR stations are: Lewisham (8 min walk) Elverson Road (19 min walk) Deptford Bridge (20 min walk) and Cutty Sark (22 min walk)

By Bus – The following bus routes pass close by Uptown - 53, 54, 89, 108, 202, 386 and 380.

By Tube - The nearest tube stop is North Greenwich. From here take the No 108 bus to Blackheath and it’s then a 10-minute walk to Uptown.

By Boat - Yes you can get to us by boat! Thames Clippers, who run regular boat services along the river, stop regularly at Greenwich, and a 25 minute walk to Uptown.

For more info, please head to the TFL.GOV.UK website to plan your journey.

Will there be disabled access and assistant tickets?

For more information on accessibility please click here

CAN I BRING MY OWN FOOD/DRINKS?

Due to security reasons, no food or drink can be brought into the site. Free tap water will be available at all bars and there will be lots of drink and food options on site.

CAN I TAKE PHOTOS?

We actively encourage photograph taking, but no selfie sticks will be allowed on site!

Plus, professional camera equipment and professional cameras with a detachable zoom lens are not permitted.

WHAT IF I HAVE A PROBLEM DURING THE EVENT?

There will be two help desks in place; one inside and one outside the event site if you have any problems or issues on the day.

WHEN DO I HAVE TO GET THERE BY?

Last entry is 6pm, unless specified on your ticket.

WILL I BE SEARCHED ON ENTRY AND CAN I BRING IN A BAG?

Full searches and metal detection will be in operation on the day, this is a condition of entry.

To help you get through security as quickly as possible please do not bring a bag larger than an A4 sheet of paper. If you need further clarification, please contact info@thefestivalcrowd.com.

For those with babies exceptions are made for changing bags and buggies.

PLEASE ALLOW 3 FULL WORKING DAYS FOR A RESPONSE FROM THE TIME YOU SEND THE E-MAIL

WHAT ITEMS ARE RESTRICTED? CAN I BRING perfume, aerosols or vapes?

No aerosols, perfumes, vapes, drugs, weapons or illegal substances are permitted on the site.

Strictly no glass (including perfume or cosmetic bottles) can be brought into the event.

WILL THERE BE CASH MACHINES ON SITE?

No, there will be no cash machines available on site.

CAN I COME IN AND OUT OF THE EVENT?

There is no readmission. Once you’re in, if you leave you will not be allowed back into the event.

Are dogs allowed at the Festival?

Dogs are not generally allowed at the festival but we welcome both guide dogs and assistance dogs.

Will you have lockers and phone chargers available?

Yes, we have lockers and phone chargers available; as you enter the site, mobile phone chargers and lockers are next to the merchandise and info point.

WHAT IS THE DIFFERENCE BETWEEN A STANDARD AND VIP TICKET?

🚀 VIP Access Lane: Beat the crowd and get in first!

🎤 Exclusive VIP Stage

🥂 VIP Bar Access: Grab a drink at our exclusive VIP bar.

🍽️ Exclusive Food Outlets: Additional Street food options available to purchase.

📸 Photo Ops: Snap away with VIP-only photo moments

🚽 Posh loos!

Will the event be taking cash or card?

Bars and Vendors will be accepting both cash and card.

Unfortunately, there will be no ATMs onsite and there will be no cashback facilities available, therefore if you are wishing to pay using cash it is advised that you withdraw money on the way to the event.

Can we bring in baby food?

Baby food is permitted but it cannot be in glass jars. please put all baby food in a clear ziploc type bag (airportstyle).

Can we bring umbrellas?

Yes umbrellas are allowed into Uptown

CAN I BRING IN CHAIRS?

Chairs are not allowed to be bought into the festival, you can however bring in blankets or lay bags.

What tickets are classed as children tickets?

Babies are under 1 and children tickets are aged 1 - 17

Can I leave the Festival to drop my children off and come back?

There will be a child pick up point at the entrance to the festival which will be in operation from 6pm - 8pm, there is no re-admission so this will be just at the perimeter of the festival.

For the safety of the children this will be in place when the main entry lanes close.

What do the Tiers or Phases mean?

Tier 1 or Phase 1 is the lowest price and is for those who buy tickets first. Tier two or Phase 2 is the next release and are slightly more expensive and so on until all tickets are sold.

Any other questions?

Please note you will need to contact your point of purchase Skiddle direct regarding questions about your tickets; otherwise, please drop us an email at info@thefestivalcrowd.com

Please include the festival name in the subject line.

PLEASE ALLOW 3 FULL WORKING DAYS FOR A RESPONSE FROM THE TIME YOU SEND THE E-MAIL

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